Privacy policy

Welcome, and thank you for your interest in Revtech Systems Inc. ("Revtech", "we", "us"), our site at https://revtechsys.com (the "Site"), and any other sites, software, and other services we provide on which a link to this Policy is posted, and any other communications with individuals by written or oral means, such as e-mail or telephone (collectively referred to, with the Site, as our "Service").

This Privacy Policy (the "Policy") describes the information we collect on or through the Service, how we use and disclose that information, and the steps we take to protect it. By visiting the Site or using the Service, you agree to the terms and conditions of this Policy.

This Policy is incorporated into and subject to our Terms and Conditions. Capitalized terms used but not defined in this Policy have the meanings given to them in our Terms and Conditions. This Policy does not apply to information about Revtech's employees or suppliers.

1. COLLECTION OF INFORMATION
We collect various types of information via or from the Service. The legal bases for our processing of Personal Information are primarily that the processing is necessary to provide the Service and it is carried out in our legitimate interests, which are explained further in the "Use of Information" section. We may also process Personal Information with your consent, by requesting it from you where appropriate.

a) Information provided by the user
When using the Service, you may provide and we may collect certain information that identifies you personally or that can be used to identify you personally ("Personal Information"). Personal Information includes (but is not limited to) the following categories of information: first name, last name, e-mail address, telephone number, country, business contact information, company name, role/function, CV (for a job application), username and password. Personal Information may also include other information, such as preferences, where such information is linked to information that identifies a particular person. You may provide us with Personal Information in various ways on the Service. For example, when you use the Service, you send us customer service-related requests, subscribe to receive our newsletters, register to open an account, interact with other users of the Service and participate in other online activities, and so on. If you choose not to disclose any Personal Information we request, you may not be able to access certain parts of the Service.

b) Information collected automatically
When using the Service, we may automatically record certain information from your device using various types of technology, including cookies, "clear GIFs" or "web beacons". This automatically collected information may include IP or other device addresses or IDs, Internet browser and/or device type, the pages or websites visited just before or just after using the Service, the pages or other content you view or interact with on the Service, and the dates and times you visit, access or use the Service. We may also use these technologies to collect information about your interaction with e-mail messages, for example if you open or click on a message. You can restrict the collection of certain information by our Service, for example by disabling cookies using your browser options. Please be aware that by doing so, you may not be able to use certain specific features on our Service, such as maintaining an online account. We use automatically collected information and other information collected on the Service via cookies and similar technologies to: (i) personalize our Service, such as saving your information so you don't have to re-enter it during a visit or subsequent visits; (ii) provide customized advertising, content and information; (iii) monitor and analyze the effectiveness of the Service and third-party marketing activities; (iv) monitor site usage metrics such as total visitors and pages viewed; and (v) track your entries, submissions and status in connection with promotions or other activities on the Service.

c) Information from other sources
We may obtain information, including Personal Information, from third parties and sources other than the Service, such as our partners or advertisers. If we combine or associate information from other sources with Personal Information we collect through the Service, we will treat the combined information as Personal Information in accordance with this Policy.

2. USE OF INFORMATION
We take steps to ensure that only those employees who need to access your Personal Information in order to fulfill their employment obligations will have access to it.
We use the information we collect in a variety of ways when we provide the Service and operate our business, including to:
- operate, maintain, improve and provide all features of the Service, provide the services and information you request, respond to comments and questions, and provide support to users of the Service ;
- understand and analyze our users' usage trends and preferences, improve the Service and develop new products, services, features and functionality;
- send you communications subject to applicable laws; or
- to comply with legal and regulatory requirements, where applicable.

3. DISCLOSURE OF INFORMATION
In order to perform the Service, we may in certain circumstances disclose information you provide to us:
- within our family of companies, including parent companies, businesses, affiliates, subsidiaries and business units and other companies that share co-ownership ;
- with third-party service providers who provide the website, application development, hosting, maintenance and other services for us. These third parties may access or process Personal Information in order to provide these services. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions; our contracts with them require them to maintain the confidentiality of such information;
- with governmental and law enforcement entities where required by law. For greater clarity, we may disclose Personal Information or other information if required to do so by law or in good faith if such action is necessary to comply with applicable laws, in response to a court order, legal process, subpoena or other valid warrant, or to otherwise cooperate with governmental or law enforcement entities; and
- to a purchaser, successor or assignee in connection with a merger, acquisition, debt financing, asset sale or similar transaction, as well as in the event of insolvency, bankruptcy or receivership in which information is transferred to one or more third parties as one of our business assets and only if the recipient of your Personal Information adopts a privacy policy that includes terms substantially consistent with this Policy.
Where we disclose your Personal Information to third parties, we take reasonable steps to ensure that the rules set out in this Policy are applied and that such third parties provide sufficient safeguards to implement appropriate organizational and technical measures.
Please note that some products and services allow you to share your information, which may include personal information, with others. When you personally share such information, whether through the functionality of the Site or any of our Services, or by any other means, you are responsible for any use that a third party may make of such information.

4. SECURITY AND STORAGE
We follow generally accepted industry standards to protect the information you transmit to us, both during transmission and after we receive it. We maintain appropriate physical, technical and administrative safeguards to protect Personal Information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse, and any other form of unlawful processing of Personal Information in our possession. However, no method of transmission over the Internet, or method of electronic storage, is completely secure. We cannot ensure or warrant the security of any information you transmit to us or that we store on the Service, and you do so at your own risk. Nor can we guarantee that such information will not be accessed, disclosed, altered or destroyed by breach of any of our physical, technical or administrative safeguards. If you believe that your Personal Information has been compromised, please contact us as indicated in the "Contact" section. If we become aware of a breach of security systems, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.

We will keep your Personal Information for as long as reasonably necessary to fulfil the relevant purposes set out in this Policy and in order to comply with our legal and regulatory obligations. If you would like to know more about how long we keep your Personal Information, please contact us as set out in the "Contact" section.

5. TRANSFER OF DATA
Your Personal Information may be stored and processed in any country in which we have facilities or in which we engage third-party service providers. By using the Service, you consent to the transfer of information to countries outside your country of residence, which may have data protection rules different from those in your country. Although this information is outside Canada, it is subject to the laws of the country in which it is held, and may be disclosed to the governments, courts or law enforcement or regulatory agencies of that other country in accordance with national laws. However, our practices regarding your Personal Information will at all times continue to be governed by this Policy and, where applicable, we will comply with the requirements of the General Data Protection Regulation ("GDPR") providing adequate protection for the transfer of Personal Information from the EU/EEA to a third country.

6. THIRD-PARTY SERVICES
The Service may contain features or links to websites and services provided by third parties. Any information you provide on third-party websites or services is provided directly to the operators of those services and is subject to those operators' policies, if any, governing privacy and security, even if accessed through the Service. We are not responsible for the content or the privacy and security practices and policies of third-party websites or services to which links or access is provided via the Service. We encourage you to learn about the privacy and security policies of such third parties before providing information to them.

7. RIGHTS CONCERNING PERSONAL INFORMATION
Upon written request and subject to proof of identity, you may access the Personal Information we hold, use or disclose and request that any necessary corrections be made, where applicable, as permitted or required by law. However, to ensure that the Personal Information we maintain about you is accurate and up to date, please inform us immediately by e-mail if your Personal Information changes.

Under the GDPR, you are entitled to specific provisions, including: (i) the right to withdraw your consent to processing where consent is the basis for processing; (ii) the right to access your Personal Information and certain other additional information, subject to certain conditions; (iii) the right to object to unlawful data processing, subject to certain conditions ; (iv) the right to erase your Personal Information, under certain conditions; (v) the right to request that we restrict the processing of your Personal Information, under certain conditions, if you believe that we have exceeded the legitimate basis for the processing, that the processing is no longer necessary or believe that your Personal Information is inaccurate; (vi) the right to portability of the Personal Information you have provided to us in a structured, commonly used and machine-readable format, under certain conditions; (vii) the right to object to decisions taken by automated means that produce legal effects concerning you or affect you in a similar and significant way, under certain conditions; (viii) the right to lodge a complaint with the data protection authorities. If you would like to find out more about your rights under the GDPR, you can visit the European Commission's Data Protection page at: http://ec.europa.eu/justice/data-protection/index_fr.htm. Please note that the term Personal Information used in this Policy is equivalent to the term "personal data" under the RGPD.

Under the RGPD, Revtech acts as both "Data Controller" and "Data Processor". As a Data Processor, Revtech has a duty to protect our customers' data while they interact directly with our services such as https://revtechsys.com. As a Data Processor, Revtech is obliged to protect the user data of our partners and customers as it passes through our system.

8. RESPECT FOR THE PRIVACY OF CHILDREN
The Service is not intended for children under the age of 16, and we do not knowingly collect Personal Information from children under the age of 16 without obtaining parental consent. If you are under 16, please do not use or access the Service at any time or in any way. If we become aware that Personal Information has been collected on the Service from persons under the age of 16 and without verifiable parental consent, then we will take appropriate steps to delete such information. If you are a parent or guardian and discover that your child under the age of 16 has provided Personal Information, then you may alert us as set forth in the "Contact" section and request the deletion of such child's Personal Information from our systems.

9. UPDATING
Please check this page periodically for any changes to this Policy, which we may update from time to time. If we change the Policy, we will make it available through the Service, indicate the date of the last revision, and comply with applicable law. Your continued use of the Service following the effective date of the Policy revision indicates that you have read, understand and agree to the current version of the Policy.

10. CONTACT
If you have any questions or comments regarding this Policy or your Personal Information, wish to make a request for access or rectification, exercise any applicable rights, file a complaint, or obtain information regarding our policies and practices regarding service providers outside of Canada, you may contact our Privacy Officer by postal mail or e-mail using the following contact information:

Revtech Systems Inc.
Privacy Officer
1500 3e Ave. du Parc-Industriel,
Ste-Marie, Quebec, G6E 3T9, Canada
privacy@revtechsys.com

[Last updated: June 2023]